Terms of Service

Legal agreement governing use of SafetyPhoenix

Last updated: January 15, 2025

Acceptance of Terms

By accessing or using SafetyPhoenix ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

Important: These Terms constitute a legally binding agreement between you and SafetyPhoenix. Please read them carefully before using our Service.

Service Description

SafetyPhoenix is a comprehensive safety management platform that provides organizations with tools to manage workplace safety, compliance, training, and reporting requirements.

Core Features

  • OSHA-compliant incident reporting and record keeping
  • Safety inspection management and tracking
  • Employee training and certification tracking
  • Chemical inventory and SDS management
  • Safety meeting and toolbox talk documentation
  • Custom form builder and template management
  • Analytics and compliance reporting

Service Limitations

  • SafetyPhoenix is a software tool and does not replace professional safety expertise
  • Users remain responsible for ensuring compliance with all applicable regulations
  • The Service does not provide legal or regulatory advice

Account Registration

Organization Account

  • One organization administrator must register and accept these Terms
  • Organization information must be accurate and up-to-date
  • Administrator is responsible for managing user access and permissions
  • Administrator agrees to these Terms on behalf of their organization

User Responsibilities

  • Provide accurate and complete information during registration
  • Maintain security of account credentials
  • Promptly update account information when changes occur
  • Notify us immediately of any security breaches or unauthorized access
  • Use the Service only for legitimate business purposes
Account Security: You are responsible for all activities that occur under your account. Use strong passwords and enable multi-factor authentication when available.

Subscription & Billing

Subscription Plans

  • SafetyPhoenix operates on a modular subscription model
  • Organizations can subscribe to individual safety modules
  • Some modules are free; others require paid subscriptions
  • Pricing is available on our pricing page

Billing Terms

  • Subscriptions are billed monthly or annually as selected
  • Payment is due immediately upon subscription
  • Subscriptions automatically renew unless cancelled
  • Price changes require 30 days advance notice
  • Refunds may be available based on specific circumstances

Payment Processing

  • Payments are processed securely through Stripe
  • We accept major credit cards and ACH transfers
  • Failed payments may result in service suspension
  • You are responsible for applicable taxes
Cancellation: You may cancel subscriptions at any time through your account settings. Cancellations take effect at the end of the current billing period.

Acceptable Use Policy

Permitted Uses

  • Workplace safety management and compliance activities
  • Employee training and certification tracking
  • Incident reporting and investigation documentation
  • Safety program development and implementation

Prohibited Activities

  • Violating any applicable laws or regulations
  • Interfering with or disrupting the Service
  • Attempting to gain unauthorized access to our systems
  • Transmitting malware, viruses, or harmful code
  • Sharing account credentials with unauthorized users
  • Using the Service for competitive intelligence or benchmarking
  • Reverse engineering or attempting to access source code
Violations: Violation of this Acceptable Use Policy may result in immediate account suspension or termination without refund.

Data Ownership & Rights

Your Data

  • You retain all ownership rights to data you submit to SafetyPhoenix
  • We do not claim ownership of your safety data, reports, or other content
  • You grant us permission to process your data to provide the Service
  • You can export your data at any time

Data Use License

You grant SafetyPhoenix a limited, non-exclusive license to use your data solely for:

  • Providing the Service to you
  • Improving and maintaining the Service
  • Generating anonymized, aggregated statistics
  • Ensuring security and preventing fraud

Data Protection

  • Your data is isolated from other organizations
  • We implement industry-standard security measures
  • Data is encrypted in transit and at rest
  • We comply with applicable data protection regulations

Service Availability

Uptime Commitment

  • We strive for high availability
  • Scheduled maintenance will be announced in advance
  • Emergency maintenance may occur without notice
  • Service credits may be available for extended outages

Service Modifications

  • We may modify, update, or discontinue features with notice
  • Major changes will be communicated 30 days in advance
  • We reserve the right to make emergency changes for security
Business Continuity: We maintain backup systems and disaster recovery procedures to ensure minimal service disruption.

Intellectual Property

SafetyPhoenix Property

  • SafetyPhoenix platform, including all software, is our proprietary property
  • Trademarks, logos, and branding are protected intellectual property
  • You may not copy, modify, or create derivative works
  • Documentation and training materials are copyrighted

Limited License

We grant you a limited, non-exclusive, non-transferable license to use SafetyPhoenix for your business purposes during your subscription period.

Feedback and Suggestions

  • Feedback you provide may be used to improve the Service
  • We may implement suggestions without compensation
  • You retain no rights to implemented suggestions

Limitation of Liability

Service Disclaimers

  • SafetyPhoenix is provided "AS IS" without warranties
  • We do not guarantee the Service will meet all your requirements
  • The Service does not replace professional safety expertise
  • You remain responsible for regulatory compliance

Liability Limitations

  • Our liability is limited to the amount you paid in the last 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • This includes lost profits, business interruption, or data loss
  • Some jurisdictions may not allow these limitations
Professional Responsibility: SafetyPhoenix is a tool to assist with safety management. Professional judgment and regulatory compliance remain your responsibility.

Termination

Termination by You

  • You may terminate your account at any time
  • Cancellation takes effect at the end of the billing period
  • You remain responsible for charges incurred before termination
  • Data export should be completed before termination

Termination by SafetyPhoenix

  • We may terminate accounts for Terms violations
  • Non-payment may result in service suspension
  • We provide notice when possible before termination
  • Immediate termination may occur for serious violations

Effect of Termination

  • Access to the Service ends immediately
  • Your data may be deleted after 90 days
  • Outstanding charges remain due
  • These Terms survive termination where applicable

Changes to Terms

We may update these Terms periodically to reflect changes in our Service or legal requirements. We will provide notice of significant changes by:

  • Posting updated Terms on our website
  • Sending email notifications to account administrators
  • Displaying in-app notifications

Continued use of SafetyPhoenix after Terms changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles. Any disputes will be resolved in the state and federal courts of Arizona.

Dispute Resolution

  • We encourage informal resolution of disputes
  • Formal disputes may be subject to binding arbitration
  • Class action lawsuits are waived where permitted

Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Team

legal@safetyphoenix.com
SafetyPhoenix
      Contact via email for inquiries

Customer Support

support@safetyphoenix.com
For technical support and billing questions